ICT Solution for marine

ICT solutions

Information and Communication Technology in remote marine environments require specialized solutions. We ensure reliability, durability, and performance through every storm.

Vesselnet

Your vessels are fully operational floating offices. Just as your HQ, they need a functional and swift office and administration system.

Improve maritime office efficiency with Globetech Vesselnet, a scalable and cyber-secure 9th-gen IT system meeting IMO 2020 standards.

Scalable, cost efficient and well proven office IT system

Globetech's 9th generation of Vesselnet is a state-of-the-art system that is suitable for all types of vessels, from small tugs to large and complex ships.

Cyber security is one of the main focuses, and the system is designed to be compliant with IMO 2020 guidelines.

The Vesselnet is a product that has been used and implemented on hundreds of vessels over the last decade using well known and well proven products available on the open market.

In line with our ISO 14001 certification, the Vesselnet system has a planned lifecycle of 5 years. Meaning that it is designed to last for 5 years with ideally no onboard service visits during the period.

What is Vesselnet?

In simple terms, Globetech's Vesselnet is a comprehensive ships office and administration system.

It contains servers, a mail solution, client computers, and printers, and is compatible with all sorts of customer specific software such as Tm Master, Star IPS, ShipNet, Unisea, Navtor, Microsoft products etc. It has a secure backup and disaster recovery solution, and features end point protection. All products and software are easily available and well tested in maritime environments.

Our complementary products Smart Maintenance, Secure Network Infrastructure and Crew Wi-Fi are recommended as a total package.

Governing

At Globetech we use governance as a guideline in all our work. This includes having internal governing documents and a cyber security framework that describes in detail how our system is set up. We are also ISO 9001 and 14001 certified.

Every system delivery is digitally logged and follows a regime of lists and documents that are stored in a filing system archive system. This ensures that we maintain the highest level of quality and compliance in everything we do. The Vesselnet solution is IMO 2020 compliant and each applicable ISM code is broken down to concrete actions. All well documented.

Lifecycle Management and Sustainability

At Globetech, we handle lifecycle management in a number of ways. Firstly, due to environmental and economical purposes, our Vesselnet is designed for a lifecycle of 5 years. Secondly, all parts delivered from Globetech are logged in our system. This means we can maintain a real time hardware inventory of all IT components connected to the system.

In cases where the existing hardware can be reused, we do. Finally, Globetech has a dedicated team for Lifecycle Management. This team is responsible for ensuring that all systems are updated and maintained in line with the latest standards and regulations. Our goal is that when a system has been implemented on board we do not visit the vessel before a planned system change after 5 years. All maintenance and support is primarily performed remotely to reduce travels and emissions.

24/7 Support and Maintenance

By including proactive effort with system maintenance and modern safety requirements, we ensure that our clients can use systems that is optimized and withstand the test of time.

The Globetech operational department consists of a highly skilled team, to ensure that our clients get the best possible operation and support. Our goal is long-term relationships with our clients in order to provide the best possible support for their vessels.

We operate vessels' IT systems worldwide and our full operational management contains elements such as:

  • License management
  • Preventive analysis and risk management
  • Product support & maintenance
  • 24/7/365 service & support
  • Warranty management
  • Assistance with problems beyond Globetech's responsibilities

The Globetech operational team consists of personnel that can travel on short notice. All of our technicians hold updated safety cources for offshore travel, vaccinations, and are of course insured for operations worldwide.

CCTV

Crew, cargo, equipment, and the vessel itself – your assets are all valuable and you’ll want to keep them in sight.

Maximize safety and efficiency with our comprehensive CCTV surveillance, tailored to your needs for optimal oversight.

CCTV is vital for the coordination of appropriate responses in critical situations. We provide IP Based CCTV solutions using the latest technology from reliable brands. Whether you choose to use Open Architecture Video Management Systems (VMS) such as Ethiris or Milestone, or other proprietary systems, we will design the most appropriate CCTV solution tailor-made to meet requirements and needs.

In addition to vessel CCTV we provide tailored CCTV solutions for shipyards and docks, offering both installation and retrofitting services for vessels and sites.

Quotation based on request and specifications.

Advisory

Maintaining IT infrastructure at sea is critical. There’s a traditional way of doing it, and a smart way of doing it. We believe in the latter.

Proactively manage your IT infrastructure with our Smart Maintenance, providing automatic patching, monitoring, and secure remote control.

With 10+ years of experience within ICT and connectivity for the maritime industry

At Globetech we have a high drive to provide our customers with optimised solutions for network and communication onboard vessels and fleet, thereby providing advisory services for optimised operations. Our highly skilled senior IT consultants and project team can support with technical advisory in the development of vessel network and infrastructure design, for newbuilds and upgrades/classification of older vessels.

Strategic procurement and vendor management is increasingly important to maintain cost-efficient operations, onshore and offshore for our clients. In order to provide our clients with the best possible vendor solutions and prices, in order to reduce hardware and licenses cost we provide services within supply chain management.

Secure and proficient data transfer management is needed to ensure transfer of real-time data of equipment and operation onshore, without the risk of interfering with current operations. Globetech provides data transfer infrastructure services, and the role as data transfer broker throughout policies and standard infrastructure set ups on the vessel.

Strategic procurement and vendor management is increasingly important to maintain cost-efficient operations, onshore and offshore for our clients. In order to provide our clients with the best possible vendor solutions and prices, in order to reduce hardware and licenses cost we provide services within supply chain management.

New building program Cyber Security Integrations, systems and technology

1. Assess and understand purpose and needs of the vessel, now and future

2. Participate in planning and design with shipowner/project team

3. Participate and assist during building project with the on-site team

1. Collaborate in addressing new regulations and threats

2. External penetration testing

3. As we are a member of Norma Cyber, we are very much involved and informed of how the world is looking

OT equipment

Advising whens electing new OT equipment to make sure the good structure is kept on board

Customer applications

Provide ICT maintenance perspective when selecting or upgrading applications

New technology

Addressing new technology is important. We participate on events worldwide to stay ahead

Smart Maintenance

Maintaining IT infrastructure at sea is critical. There’s a traditional way of doing it, and a smart way of doing it. We believe in the latter.

Proactively manage your IT infrastructure with our Smart Maintenance, providing automatic patching, monitoring, and secure remote control.

The Globetech operational team consists of personnel that can travel on short notice. All of our technicians hold updated safety cources for offshore travel, vaccinations, and are of course insured for operations worldwide.

We operate vessels worldwide and our full operational management contains elements such as:

  • License management
  • Preventive analysis and risk management
  • Product support & maintenance
  • 24/7/365 service & support
  • Warranty management
  • Help to discover problems beyond Globetech's systems

The Globetech operational team consists of personnel who can travel on short notice. All our technicians have updated safety courses for offshore travel, vaccinations and are insured for operations worldwide.

The core of our solutions is the combination of the installed Vesselnet and Globetech Communication Center (GCC). The equipment is highly secured physically onboard, adapted to the demanding conditions offshore, and has been configured with full redundancy.

In effect this means that standby resolutions will be in place immediately, in the event of any severe system incident or failures. This is to ensure reduced risk for downtime – at all times during operations. With the kind of risk operational IT systems and solutions meet on a daily basis today, having such a focus and emphasis on safety and maintenance is key for the operational ability.

This is all part of our core philosophy:

  • We work systematically on a daily basis to make sure that maritime safety and GDPR requirements from players such as IMO, The Norwegian Maritime Authority, OCIMF, IMCA et al. are always being met.
  • In order to maintain and support our system deliveries to meet all requirements from such organisations, we have built our own inhouse departement solely working on reducing risk and offering proactive system maintenance towards our clients.
  • As a result, we also have our own framework of Cyber Security which covers all safety requirements put forth from marine players such as IMO and other related organizations.

FREE TRIAL

What is included:

  • Installation and setup of Smart Maintenance Basic for the business network for 1 vessel
  • 2 months of trial including agents and sensors
  • 1 status meeting after 1 month
  • Compliance and risk report mapped with a combo of IMO 2021Cyber Security guidelines and NIST2 framework Report meeting and walkthrough with recommended actions and potential plan ahead

Automatic patch management

  • Handle zero-day vulnerability
  • Maintain same patch level on all devices across the fleet
  • Automated and scheduled patching
  • Patch compliance reports, gain actual control of patch levels

Monitoring and alerts

  • Tailored monitoring of your IT systems
  • Dashboard and reports
  • Escalation of alerts
  • Maintenance planning and actions
  • Self-repairing

Secure remote control

  • Role and permission-based security
  • Comply with IMO 2020 regulations
  • Session activity logging
  • Video and audio session logging
  • Open communication
  • World-class security with two-factor authentication
  • Support any web browser

Asset management and inventory

  • Automated and scheduled network scans
  • Automated agent deployment
  • IMO 2020 compliant
  • Inventory of both hardware and software
  • Tailored reports of your fleet
  • Whitelist and blacklist software based on company policies

Software deployment

  • Automated and scheduled software deployment
  • Local repository and application store for the crew
  • Maintain same software version on your entire fleet
  • Whitelist and blacklist of software according to your company policy

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